Help

FAQ

Quick answers to the questions we get most. Don't see yours? Ask us →

Where do you ship?

We ship within the United States only. Every order is bubble-wrapped, boxed, and shipped with tracking. You choose the shipping method at checkout:

  • USPS Ground Advantage · 2–5 business days$7.00
  • USPS Priority Mail · 1–3 business days$15.00

Can I return an item?

All sales are final: most of what we sell is one-of-a-kind, so we don't accept returns or exchanges for change of mind. Please check every photo and the condition details before you buy.

If your order arrives damaged in shipping, or it isn't what the listing described, we'll make it right. Contact us soon after it's delivered with your order number and a few photos of the item and the packaging. If we ask for the item back, we'll cover the return shipping, and refunds go back to your original payment method.

Full returns policy →

How do I pay?

Checkout runs on Stripe Checkout, Stripe's secure payment page. Your card details go straight to Stripe; we never see or store them. Stripe shows you the payment options available at checkout.

Are the photos of the actual item?

Yes. Every item is photographed as-is, with real condition notes, so what you see is what you get. Check every photo before you buy, and ask us if you'd like more photos or details.

What do the condition labels mean?

  • Sealed: still factory sealed in its original packaging, never opened.
  • Opened: the original packaging has been opened.
  • CIB (Complete): short for "complete in box": the item with its original box and what it came with.
  • Loose: the item on its own, without its original packaging.

The label is a quick summary. The photos and condition notes on each listing show the exact condition.

How do I get in touch?

Head to our contact page to email us or find us on Instagram. Questions about an item's condition, availability, or your order are always welcome.